High-speed fiber internet provider Gateway Fiber is excited to announce the expansion of its leadership team, with four new team members joining the ranks of the rapidly-growing company. 

Founded in 2019 with just three employees, Gateway Fiber has grown to a team of over 50 over the last four years.

Joining Gateway Fiber are Shelly Heller, head of customer service; Steve Miles, vice president of sales; Jason Johns, vice president of construction; and Jim Scott, sales engineer. 

“We are excited to have these four new team members join the organization,” said Gateway Fiber president Heath Sellenriek. “Together, they bring decades of dynamic and effective leadership experience that will be a huge asset to furthering Gateway’s mission.”

Born and raised in St. Louis, Heller has been a top customer service leader for 25-plus years for various local firms big and small in a variety of industries. Heller’s core competence and experience are surpassed only by her passion for delivering industry-leading customer service. She digs right in with the rest of her team, so if you call in, there is a chance you will chat with her.

As a 23-year cable and internet professional, Miles’ leadership experience in sales and marketing management earned him a reputation as an inspiring, empowering leader who mentors and promotes sales and support leaders to ensure residential and business customers receive a friendly, informed, and consultative experience when considering Gateway as their preferred internet service provider.

A 25-year industry veteran with experience leading construction operations across the US, Johns joined Gateway Fiber in February. Hailing from Boonville, Johns understands Missourians’ unique needs regarding broadband access and will leverage his knowledge and experience to bring Gateway’s high-speed internet solutions to eastern Missouri residents and businesses safely and efficiently.

Scott is a proven telecommunications industry veteran of 30-plus years, with the bulk of his experience serving as a customer-focused solutions consultant. Scott’s experience and knowledge enable him to develop a thorough understanding of our commercial customer’s needs and craft a solution package to ensure the needs are effectively met and budget dollars are accurately spent.